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HD SUPPLY 101

Markets 101

HD Supply offers a diverse range of products and services to the Maintenance, Repair and Operations, Water Infrastructure and Specialty Construction market sectors in the U.S. and Canada. The markets in which HD Supply operates have a high degree of customer and supplier fragmentation, with customers that typically demand a high level of service and availability of a broad set of complex products from a large number of suppliers. These market dynamics make the distributor a critical element within the value chain.

Maintenance, Repair and Operations

In the Maintenance, Repair and Operations (MRO) market sector, HD Supply's Facilities Maintenance and Home Improvement Solutions business units serve customers across multiple industries by primarily delivering supplies and services needed to maintain and upgrade multifamily, hospitality, healthcare and institutional facilities. Facilities Maintenance is a distribution center based model, while Home Improvement Solutions operates through retail outlets primarily serving cash and carry customers.

Water Infrastructure

In the Water Infrastructure market sector, HD Supply Waterworks supports both established infrastructure and new projects by meeting demand for critical supplies and services used to build and maintain water systems and distribution infrastructure.

Specialty Construction

In the Specialty Construction market sector, HD Supply Construction & Industrial - White Cap and HD Supply Interior Solutions serve professional contractors and trades by meeting their distinct and customized supply needs in non-residential, residential and industrial applications. HD Supply Construction & Industrial - White Cap is the primary business unit serving this sector through the broad national presence of its regionally organized branch distribution network. Interior Solutions serves its market through a network of branches and design centers.

Business Units 101

HD Supply Facilities Maintenance.

HD Supply Facilities Maintenance distributes MRO products, provides value-add services and fabricates custom products. Products include electrical and lighting items, plumbing, HVAC products, appliances, janitorial supplies, hardware, kitchen and bath cabinets, window coverings, textiles and guest amenities, healthcare maintenance and water and wastewater treatment products. Facilities Maintenance operates a distribution center-based model that sells its products primarily through a professional sales force, print catalogs and e-commerce.



HD Supply Waterworks.

HD Supply Waterworks distributes complete lines of water and wastewater transmission products, serving contractors and municipalities in the water and waste-water industries for residential and non-residential uses. Products include pipes, fittings, valves, hydrants and meters for use in the construction, maintenance and repair of water and waste-water systems as well as fire-protection systems. Waterworks has complemented its core products through additional offerings, including smart meters (AMR/AMI), HDPE pipes and specific engineered treatment plant products and services.



HD Supply Construction & Industrial - White Cap.

HD Supply Construction & Industrial - White Cap distributes specialized hardware, tools, engineered materials and safety products to non-residential and residential contractors. Products include tilt-up brace systems, forming and shoring systems, concrete chemicals, hand and power tools, rebar, ladders, safety and fall arrest equipment, specialty screws and fasteners, sealants and adhesives, drainage pipe, geo-synthetics, erosion and sediment control equipment and other engineered materials used broadly across all types of non-residential and residential construction.



Corporate and Other.

Corporate and Other includes HD Supply’s Home Improvement Solutions business unit and costs related to our centralized support functions, which include finance, information technology, human resources, legal, supply chain and other support services and removes inter-segment transactions.

The HD Supply Home Improvement Solutions business unit offers light remodeling and construction supplies, kitchen and bath cabinets, windows, plumbing materials, electrical equipment and other products, primarily to small remodeling contractors and trade professionals.

Corporate & Other also includes costs related to our centralized support functions, which include finance, information technology, human resources, legal, supply chain and other support services and removes inter-segment transactions.


Forward-Looking Statements

This includes “forward-looking statements” within the meaning of Section 27A of the Securities Act and Section 21E of the Exchange Act. Forward-looking statements are subject to known and unknown risks and uncertainties, many of which may be beyond our control. We caution you that the forward-looking information presented in this presentation is not a guarantee of future events, and that actual events may differ materially from those made in or suggested by the forward-looking information contained in this presentation. In addition, forward-looking statements generally can be identified by the use of forward-looking terminology such as “may,” “plan,” “seek,” “comfortable with,” “will,” “expect,” “intend,” “estimate,” “anticipate,” “believe” or “continue” or the negative thereof or variations thereon or similar terminology. A number of important factors could cause actual events to differ materially from those contained in or implied by the forward-looking statements, including those factors discussed in our registration statement on Form S-1/A, filed on June 26, 2013 with the Securities & Exchange Commission (“SEC”), which can be found at the SEC’s website www.sec.gov, each of which is specifically incorporated into this presentation. Any forward-looking information presented herein is made only as of the date of this presentation, and we do not undertake any obligation to update or revise any forward-looking information to reflect changes in assumptions, the occurrence of unanticipated events, or otherwise.